Scarab is extremely proud of this contract because FreshDirect is well known for its commitment to offering customers only the freshest and best. FreshDirect has spent almost a year finding the right technology, and has evaluated over a dozen competing recommender solutions before deciding to partner with Scarab.

Currently in the first phase of the roll-out, it is the starting point of a long-term commitment for Scarab Research, during which we will be dedicated to optimizing FreshDirect’s recommender model and eventually expanding the recommendations to all of FreshDirect’s customers.

“To have FreshDirect among our clients is obviously a source of pride for Scarab Research. As the largest online grocery operating in the New York area, FreshDirect provides us with a unique opportunity to showcase the superior flexibility and performance of our product. FreshDirect is a company that fully appreciates the importance of quality service, and we are very happy they think Scarab is the one that can best deliver.” – said Scarab CEO Viktor Szathmáry.

“When we started out on this project, our main criterion was that the recommender service should be able to provide the level of service and insight our customers are used to. So we spent time and effort on finding a solution that best displayed the qualities we would look for in our overall service offering: insight, usefulness, and a deep knowledge of each and every customer. And that is exactly what Scarab does for us.” – said Dean Marano, CIO – FreshDirect

Try out the Scarab recommender today

If you are interested in launching a cutting edge recommender service in your own webshop, you can sign up for a free trial of Scarab Cloud – the technology is offered in the form of Software as a Service. You can have Scarab Cloud up and running in just a few hours, at no initial costs.

Contact signup@scarabresearch.com.